AudioBuy | Australia's Independent Online Music Store
AudioBuy Australia ship directly from the USA at the best delivered prices. We are entirely independent from other Australian importers and offer musicians a greater choice when shopping online for sound equipment , instruments and recording gear. We do not honour warranty , rebates , discounts or coupon codes for any products purchased from other dealers or third party distributors/importers. If your purchased product requires repair or replacement under warranty please contact AudioBuy in all cases. 3rd party Australian importers and distributors may request payment for their labour so it is always best to contact AudioBuy for free warranty repair/replacement.
AudioBuy Australia do not offer warranty service for products sold by other importers , retailers or distributors.
General customer support , length of serviceable warranty , pricing and order history are all important factors to take into consideration before buying online. Please read our terms on the 'about us' page before proceeding with your order. We do not currently offer phone support and have staff available Monday-Sunday to answer any questions with a fast response time during weekdays. Response times during the weekend may require 12-24 hours.
All items sold on the AudioBuy Australia website are covered under Australian consumer law. All items sold are returned or replaced if they arrive damaged or experience manufacturer defects during our 1 year warranty period. Shop online securely 24/7 and browse through our incredible selection. We stock everything from Guitars, Bass Guitars, Amplifiers, Keyboards, Drums and Percussion, DJ Gear, Live Sound, Recording and more always at the best price!
Billing , Payments & Shipping Information
If you just placed your order, what you are seeing on your bank account is an authorisation (not a charge). This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. After your order is placed on the AudioBuy Australia website , we will confirm your entire order is in stock and ready to ship. Prior to order shipment we will then proceed to bill or "charge" your credit or debit card for the order total.
In the event where your entire order is not in stock , we will not charge your credit or debit card. You will be notified by email or phone if your order is not in stock and given the option to either cancel your order or wait for your order to be shipped once stock arrives. Note : If we do not have an item in stock , it generally takes one(1) week to order in and dispatch.
To avoid ordering item(s) which are not readily in stock , please contact us before checking out to request stock availability and/or arrival times for the products you are interested in purchasing from our website. The total price shown in your shopping cart is the total amount which will be charged to your credit card , debit card or Paypal account.
All online payments are processed through Paypal. At this time we do not accept international money transfer , direct transfer , Western Union or cheque payment. If you see a lower price in Australia from a reputable company, please contact us and we will attempt to match or beat it! AudioBuy adhere to Minimum Advertised Pricing but we are able to offer the best price and free international shipping to Australia for most products. Please contact us with the product name and supporting documentation the item is listed on another website at a lower price.
Free Shipping Australia Wide
AudioBuy have experienced customer service standing by to help you with your choice. We also have online tools to help you find the perfect match for your existing gear where you can sort by price , date or use our search bar in the top right corner of the website. If you are looking for the finest guitars & amps anywhere in the world , AudioBuy Australia has you covered with the best prices available.
All credit card payments are screened and verified before we are able to dispatch your order - this security measure is in place to ensure the transaction has been authorised by the card owner. Under no circumstances do we process card payments which are unauthorised. If you are using a credit card which is not in your name , you must check with the card owner before submitting payment. Unauthorised credit card payments will be refunded immediately to the credit card used to complete the transaction.
No matter how you prefer to shop, you are guaranteed the same low prices, zero shipping costs, great information, and personalized service from musicians at AudioBuy Australia. Your financial information stays safe and you are protected 100% against unauthorized payments sent from your Paypal account.